What is CTI ..?
Who need handsets? Computer Telephony Integration - or CTI for short - is the way forward.
Formerly a big business luxury - with a big price tag to match - CTI has moved out of the call centre and gone mainstream.
CTI links your computer ( or network) to your telephone system – delivering a range of features that make running your business a whole lot easier.
'Click to call’, gets your business moving faster. Forget wrong numbers – connect to your customers onscreen with a single click. It’s fast, it’s fun - and it saves you money…
'ScreenPop' gives you second sight. You see who’s on the line, onscreen – even before you pick up the call.
Then manage 'in-house' call transfers swiftly and professionally with a host of intuitive features...