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You can integrate your phone system and use all of Cuba's advanced CTI with your BMC Service Desk Express application.

TAPI Telephony Interface
Download Quick Start Guide (TAPI) Here >>
Download Installation Guide (TAPI) Here >>
Download Cuba for SDE (TAPI) Here >>

Avaya Communication Manager (TSAPI)
Download Quick Start Guide (TSAPI) Here >>
Download Installation Guide (TSAPI) Here >>
Download Cuba for SDE (TSAPI) Here >>

If your telephone system is an Avaya but NOT IP Office or Index download the TSAPI items. Otherwise, the TAPI items.

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